Privacy Policy

Effective Date

This policy is effective October 18, 2026. We may update it as our practices change, and the current version will always be posted on this page with its effective date.

Phone Calls May Be Recorded and Tracked

When you call (717) 750-0461, your call may be recorded and tracked for quality, routing, and dispatch. Recording helps us make sure calls are answered properly, routed to the right local pro, and handled the way they should be.

Pennsylvania is a two-party consent state, which means a call can only be recorded when everyone on the line knows recording may occur. By continuing the call, you consent to the recording of your call.

We use call-tracking numbers to understand which pages and ads lead to calls, so we can keep this site useful. A call-tracking number may route your call through our system before connecting you with an independent local plumbing professional. The number you dialed and basic call details, such as the time and duration of the call, may be logged for routing and quality purposes.

Information We Collect

We collect the information you give us on a call: your name, your phone number, your address or service location, and the details of your drain problem. We need these to dispatch a local pro to the right home with the right context.

This site does not use analytics, advertising or tracking cookies. To display fonts, your browser requests them from Google Fonts, which can see your IP address, and our web host keeps standard server logs of page requests. Call-tracking numbers, described above, are how we measure which pages lead to calls.

How We Use Information

We use your information to connect your call with an independent local plumbing professional, to route and dispatch service, to improve this website, and to respond if you contact us with a question. We do not sell your personal data to anyone, and we do not share it except as needed to connect your call and dispatch service, or as required by law.

Your Privacy Requests

Because we operate by phone, privacy requests are handled by phone. If you want to ask what information we hold about you, or ask us to correct or delete it, call (717) 750-0461 and say you have a privacy request. We will take your details and respond.

Recorded calls are kept only as long as needed for quality, routing, and dispatch purposes, and then deleted in the normal course of business.